現(xiàn)代服務(wù)業(yè)的號(hào)角中國(guó)，日本，歐洲和美國(guó)【外文翻譯】_第1頁(yè)
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1、外文翻譯外文翻譯原文THECLARIONCALLFMODERNSERVICES:CHINAJAPANEUROPETHEU.S.BYStuartI.FeldmanKrishnaS.NathanThomasLiKazuyoshiHidakaCinnaSchulzeWhatwillmodernservicesbelikeTodaymanyservicesareviewedasacraftactivity—individualdoctsreta

2、ilsellersprogrammersalldoingusefulthingstheirownway.Thereishoweveranincreasingrolefanganizedanalyticengineeringapproachtoalltheseactivities.Evidencebasedmedicinemarketingsciencedrivenretailerssoftwareengineeringareexampl

3、esofthesetrends.Automatedservicesareanaturalobjectofattentionsincetheycanbeobservedingreatdetailcanbereconstructedimprovedcanbecombinedinnewwaysquicklyrelativelyeasily.Wearetherefeseeingarapidevolutiontowardanengineering

4、approachtothelifecycleofsuchservicestheapplicationofmathematicscientificapproachestotheproblemsopptunitiestheypresent.Complexservicesystemsmustbeviewedatthreelevels:thefunctionalattributes(whatdoesitdohowdoesitdoit)nonfu

5、nctionalattributes(managementcontrolpropertiessuchasperfmancesecurity)intentionalattributes(whatisthegoalpurposeoftheactivitysuchassocietalbenefitprivateprofitpersonalesteem).Eachlevelissusceptibletoanalysisbutdifferentd

6、isciplinesdominate.Ascomputationalservicesproliferatenewfieldsofstudywillopenupcombiningthecomputingengineeringmathematicalmanagementsocialsciencesincreativeways.WhenwelookatcomplexB2Bprojectsthereisagrowingapplicationof

7、solutionengineering—usingthebestavailabletechniquestothemultiplephasesoftheactivitymanagingtherisksincreasingpredictabilityofqualityschedulelearningfromexperienceinaprojecttoimprovenotonlytheresultsofthatefftbutthroughou

8、ttheentireserviceslifecyclefromrequesttodeliveryChallengesincludetheglobalizationofservicedeliveryadoptionofstardizedbestpracticesautomationvirtualizationofresourcesincludinglabtheappropriateintegrationofthehumanelement.

9、ServicesSciencesManagementEngineering(SSME)appliestoeachoftheseareas[94].IBMResearchlabatieswldwideareengagingwithlocaluniversitiesgovernmentsonthetopicofinnovationinservicesasdescribedhereCHINAIntherecentlyapproved11thf

10、iveyearplan(2006–2010)byChinaauthities“PromotingModernServicesIndustry”hasbeengivenasignificantpositionfthefirsttime.ThisemphasisonservicesconfirmsChina’sdeterminationtoexpbeyondits“manufacturingcenter”positiontoanewecon

11、omywithaservicesfocus.China’ssustainabledevelopmentinthecomingfiveyearswillincreasinglydependontwoindustries:Productionientedservicesindustries:Supplychainlogisticsfinancialservicesinfrastructuralsupptservicesinbothbusin

12、essITconsumerientedservicesindustries:Retailrestauranthotelrealestatetourismplusnewpublicservicescommunityservicesfocusingonqualityoflife.MajuniversitiesinChinahaveestablishedcollabationswithIBM’sChinaResearchLabaty(CRL)

13、todefinetheroadmapbuildtheModernServicesIndustryfChina.ThinghuaUniversityCRLarewkingtounderstthecurrentstatusofservicestalentsinChinadesigningservicessciencecurriculumteachingthefirstgraduatecourse:“IntroductiontoService

14、sScience.”P(pán)ekingUniversityCRLareresearchingSolutionsEngineeringmethodstools.ThesecondChinaSSMEconferenceisalsobeingplanned.Theconferencewillprovideaplatfmfacademicresearchersindustryleaderstoshareexperiencesfindings.Topi

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