1、中國(guó)電信廣西公司支局長(zhǎng)工作手冊(cè)第1頁(yè)共59頁(yè)中國(guó)電信廣西公司中國(guó)電信廣西公司支局長(zhǎng)工作手冊(cè)支局長(zhǎng)工作手冊(cè)中國(guó)電信廣西公司銷(xiāo)售及渠道拓展部二零一五年一月中國(guó)電信廣西公司支局長(zhǎng)工作手冊(cè)第3頁(yè)共59頁(yè)2.2.2活動(dòng)地點(diǎn)的選擇.............................................................................................292.2.3營(yíng)銷(xiāo)活動(dòng)策劃方案制定.

2、................................................................................302.2.4活動(dòng)準(zhǔn)備.........................................................................................................312.3營(yíng)銷(xiāo)現(xiàn)場(chǎng)執(zhí)行.............

3、..............................................................................................322.3.1現(xiàn)場(chǎng)布局.........................................................................................................322.3.2人員分

4、工........................................................................................................332.3.3應(yīng)急事件處理.................................................................................................332.4

5、營(yíng)銷(xiāo)活動(dòng)總結(jié)............................................................................................................342.4.1資料整理...............................................................................................

6、..........342.4.2效果分析.........................................................................................................352.5營(yíng)銷(xiāo)活動(dòng)的工具模板................................................................................

7、..............35三、關(guān)鍵人物公關(guān)及維系.......................................................................................................373.1關(guān)鍵人物主要對(duì)象.............................................................................

8、.......................373.2關(guān)鍵人物公關(guān)與維系的目的....................................................................................373.3如何進(jìn)行關(guān)鍵人物公關(guān).................................................................................

9、...........373.4關(guān)鍵人物的日常關(guān)系維系........................................................................................38四、業(yè)務(wù)培訓(xùn)、支撐和指導(dǎo)...........................................................................................

10、.........39第五章支局的團(tuán)隊(duì)管理..............................................................................................................40一、組織管理.................................................................................

11、..........................................401.1什么是支局組織管理................................................................................................401.2為什么要實(shí)施支局組織管理...................................................

12、.................................401.3支局組織管理的主要內(nèi)容和方法............................................................................411.4支局組織管理的工具模板............................................................................

13、..........42二、激勵(lì)管理...........................................................................................................................432.1什么是支局激勵(lì)管理.................................................................

14、...............................432.2為什么要實(shí)施支局激勵(lì)管理....................................................................................442.3支局團(tuán)隊(duì)激勵(lì)的主要內(nèi)容和方法.....................................................................

15、.......442.4支局團(tuán)隊(duì)的激勵(lì)方式................................................................................................452.5支局激勵(lì)管理的工具模板......................................................................................4

16、7三、知識(shí)管理...........................................................................................................................503.1什么是知識(shí)管理..............................................................................

17、..........................503.2為什么要實(shí)施知識(shí)管理............................................................................................503.3知識(shí)管理的主要內(nèi)容和方法......................................................................

18、..............513.4知識(shí)管理的工具模板..............................................................................................523.5知識(shí)的評(píng)價(jià)........................................................................................

19、.......................533.6知識(shí)的共享與使用....................................................................................................543.7知識(shí)貢獻(xiàn)的獎(jiǎng)懲........................................................................

20、...............................54第六章FTTH網(wǎng)絡(luò)基礎(chǔ)知識(shí).......................................................................................................55一、ODN網(wǎng)絡(luò)結(jié)構(gòu)............................................................

21、.....................................................55二、家庭內(nèi)部網(wǎng)絡(luò)連接技術(shù)...................................................................................................55三、網(wǎng)絡(luò)連接技術(shù)對(duì)比..........................................