1、北京郵電大學(xué)碩士學(xué)位論文適應(yīng)綜合信息服務(wù)的電信運(yùn)維管理模式探討姓名：林英志申請(qǐng)學(xué)位級(jí)別：碩士專業(yè)：工商管理指導(dǎo)教師：忻展紅20061101北京郵電大學(xué)碩士學(xué)位論文TheResearchonoperationandMaintenanceTⅥanagementModeAdaptingtoIntegratedInformationSerVicein7IelecomEnterprisesABSTRACTTheoperation&maintena

2、ncemanagementisthefoundationandtheguarantceofcustomerserVicemanagementaIldthemarketingmanagement，anditisalsoaIong—terIIlworkofatelecomoperatofAlongwiththestratcgictmnsfomationofthecorporation，thenetworkoperationandmainte

3、nancemallagementmodeshouldtakeunceasingadjustment，ffomtheworkbehaviorwhichstickstooldwaystmnsfomlsintothecreatiVedeVelopment、Ⅳork，frommeattentionuserquantitytotheattentionenterprisebenefit，becomingtheinitiatiVeworkfromth

4、epassiVework，fbmfacingtheequipment，facingthenetworktof如ingthemarket，facingthescrviceThispapcr鋤ly積dtlleiflnueIlceoftelecom0perato，sstmtegyuponnetwork叩erationandmaintenancemanagem饑t，鋤dpresentedthedemaIldstonetworkope硼on舭dm

5、ai】嘶mancemanagementwhenⅡ”telecomope咖rttlmsitsstrategyt0iIltegratediIl】Fomalionservjce：tlle們ditionalne“vorkopemtionaIldrIlaillten鋤cemaIlag鋤eIltmodemustchanget0anewmodethatissIli切_bleforinte掣納edillfomlationservice111isp印er

6、她alyzedtlleiIltemal鋤dexterllalenvirorlmemoftelec_omopemtors，晰t量llllesi眥ionof1lle∞咖rl【opemtion缸dmainten鋤∞iIlGl瑚gXiTelecom，locatedtheexistmgpfoblemofmec1ⅡTerIt搬；twork郇讎ation鋤dmaintenancemaIlagement，也enpresented孤objectivemo

7、deofG啪g)(iTelecom’snetworkopefation鋤dmairltcnancemanagementwhichissuitableformeiIltc掣atediIlfomlation∞ⅣiceAtmelast，thispaperdrewaplanfornet、vorkoperationandmaintenarIcemanagementmode，includingtheorganizationalst川cture，wo