1、招聘面試常用工具箱招聘面試常用工具箱目錄目錄電話訪談計劃表................................................................................................................................5電話面試：關(guān)鍵是4W1H..................................................

2、............................................................6電話面試三步曲................................................................................................................................7電話面試實用小技巧..............

3、........................................................................................................10提高你的電話面試技巧........................................................................................................

4、..........11面試程序..........................................................................................................................................19人員的招聘、篩選與錄用.....................................................

5、.........................................................20銷售經(jīng)理當?shù)厝藛T招聘制度..........................................................................................................23招聘方法與程序..................................

6、............................................................................................26招聘分析報告........................................................................................................................

7、..........28招聘計劃的程序和內(nèi)容..................................................................................................................30招聘流程制度............................................................................

8、......................................................34招聘錄用流程（二）......................................................................................................................36招聘錄用流程（三）..........................

9、............................................................................................37招聘錄用應(yīng)屆畢業(yè)生制度..............................................................................................................38招聘錄

10、用制度（二）......................................................................................................................42招聘錄用制度（六）.....................................................................................

11、.................................43第二章招聘....................................................................................................................................44招聘錄用制度（七）.....................................

12、.................................................................................45招聘錄用制度（三）......................................................................................................................49招聘錄用制度（四

13、）......................................................................................................................52招聘錄用制度（五）..........................................................................................

14、............................53招聘錄用制度（一）......................................................................................................................57招聘錄用制度（八）....................................................

15、..................................................................58招聘面試管理制度..........................................................................................................................61招聘面試四步..............

16、....................................................................................................................63招聘啟事的寫作格式和內(nèi)容..........................................................................................

17、................64招聘業(yè)務(wù)的基礎(chǔ)建設(shè)——工作分析..............................................................................................66職位說明書編寫的目的與作用..............................................................................

18、........................67眾多名企用人標準..........................................................................................................................68專業(yè)技術(shù)人員職位任用辦法..................................................

19、........................................................72HR經(jīng)理怎樣篩選應(yīng)聘簡歷...........................................................................................................73讀透簡歷——如何通過簡歷獲得有效信息.......................

20、...........................................................74關(guān)注簡歷細節(jié)，錘煉你的火眼金睛..............................................................................................76簡歷篩選模塊導(dǎo)讀........................................

21、..................................................................................78樂百氏挑選簡歷的三道工序..........................................................................................................79如何分析簡歷及確定部分面試問題.

22、.............................................................................................80如何篩選應(yīng)屆生簡歷....................................................................................................................

23、..83典型的結(jié)構(gòu)化面試題本及評分標準（樣例一）........................................................................177跨國公司面試特點集錦...............................................................................................................

24、.180面試操作實務(wù)步驟........................................................................................................................182面試的13種提問方式...........................................................................

25、.......................................183面試的方式....................................................................................................................................186面試的過程.................................

26、...................................................................................................187面試的組織：觀察與聆聽...........................................................................................................

27、.192面試發(fā)問的十四準則....................................................................................................................193面試分類....................................................................................

28、....................................................198面試技巧101招............................................................................................................................202面試交流——“行為事件訪談法”...............

29、...............................................................................208面試時如何與應(yīng)聘者談薪資........................................................................................................210面試試題的編制設(shè)計程序........

30、....................................................................................................213面試提問的藝術(shù)..............................................................................................................

31、..............215面試題范例....................................................................................................................................220面試新類型..........................................................

32、..........................................................................225面試需要六方面準備....................................................................................................................226面試選才的方式........

33、....................................................................................................................227面試中的非語言溝通............................................................................................

34、........................229面試中識別謊言的技巧................................................................................................................233面試主管常犯的八大錯誤.........................................................

35、...................................................240名企面試鮮招迭起........................................................................................................................242名企招聘怪題.............................

36、...................................................................................................244某著名IT外企招聘過程...........................................................................................................

37、...245內(nèi)部招聘應(yīng)注意的六個問題........................................................................................................251招聘面試題..........................................................................................

38、..........................................252人事部年度招聘計劃報表............................................................................................................253企業(yè)招聘面試中的六個陷阱.........................................

39、...............................................................254企業(yè)招聘中幾種新的面試方法....................................................................................................256企業(yè)中層干部的選拔策略...........................

40、.................................................................................261情景面試試題的設(shè)計技術(shù)............................................................................................................262情景面試樣題點評分析....

41、............................................................................................................263情景模擬的操作程序....................................................................................................

42、................266情景模擬的七種形式....................................................................................................................269人才招聘中的望聞問切...............................................................

43、.................................................273標準制定模塊導(dǎo)讀........................................................................................................................275MBTI傾向性與職位類別的匹配介紹....................

44、.....................................................................280標準化面試筆試編制過程圖........................................................................................................290崗位評估方法簡介.....................

45、...................................................................................................291面試實施的重點...............................................................................................................

46、.............294企業(yè)各層級崗位基本任職資格參考............................................................................................294網(wǎng)絡(luò)招聘與傳統(tǒng)招聘方式的比較分析..............................................................................

47、..........296以能力為核心的人力資源盤點....................................................................................................299應(yīng)聘面試談話樣本...................................................................................